You are based in
Northern Ireland
Tibus Hosting & Connect vary slightly between various regions.
Hosting & Connect
Run business critical systems online with absolute confidence using our entirely secure hosting and broadband technologies.
Firewall Management - Northern Ireland
Cost-effective and professional Firewall Management services – taking the anxiety out of IT Security provision.
Tibus provides a wide range of Firewall management services, allowing you to avoid the day-to-day complexity and anxiety associated with ensuring your business is secure. We can also take on the management of Firewall hardware not originally supplied by Tibus.
Pricing depends on the Firewall required and the needs of your users – ranging from £30 per month for a small office with 7 users. We can carry out almost support remotely but we will visit your site to make changes or corrections if required. This level of support is unlimited and is included in your Monthly Management charges.
You can obtain a price by calling Tibus Network Services on 028 9033 1122 or E-Mail info@tibusnetworks.com
Support
Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.
Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.
We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.
Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 2 weeks.
Billing
All services are charged on monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.
Please get in touch to discuss your specific requirements, lead times and
support needs.