You are based in
Northern Ireland
Tibus Hosting & Connect vary slightly between various regions.
Hosting & Connect
Run business critical systems online with absolute confidence using our entirely secure hosting and broadband technologies.
Co-Lo Hosting - Northern Ireland
A fully managed service for co-locating your web servers and online applications.
Service Description & Pricing
Tibus offers a range of tailored co-location packages, customised specifically to the exact requirements of your business. We have been managing hosting servers for businesses in Northern Ireland since 1997 and understand the need to take a flexible approach to support and advice - depending upon the level of technical expertise in your team.
We own and manage our own Data Centre facilities in Belfast and Dublin - so we can guarantee both the reliability and security of our service. Our hosting packages have been designed specifically with the needs of local businesses and public sector organisations in mind.
Our co-location packages are flexible, cost-effective and fully supported by our own friendly, knowledgeable Hosting team. We are connected to INEX and can guarantee you excellent performance for the customers that access your site from somewhere in Ireland.
Our service packages are built on an a la carte basis. Simply choose what you need to build up a sample price.
Rack space
Includes UPS Power, switching, shared firewalling, cabling and 100GB shared Data transfer
| Monthly Charge | ||
|---|---|---|
| Per Rack Unit | £100 | |
| Volume discount available |
Bandwidth
| Dedicated multi-homed Transit IP | Monthly Charge | |
|---|---|---|
| 1Mbp/s | £15 | |
| 10Mbp/s | £100 | |
| 100Mbp/s | £750 |
Management and Support Options
| Additional Options | Monthly Charge |
|---|---|
| 24x7 Monitoring and alerting (email and SMS) | |
| HTTP return, Database queries, Hardware life signs | £50 |
| Back-Ups Weekly | £30 |
| Back-Ups Daily | £90 |
| Patching and version management | £30 |
| Dedicated Firewall Cisco ASA 5505 | £50 |
| 24x7 Pro-active Support | £30 |
Your business benefits in choosing Tibus Co-Location Hosting
- A choice of Data Centres in Belfast or Dublin for ease of access and convenience
- Industry-leading levels of reliability – allowing your customers and partners to use your website whenever they choose
- We own and manage our own Hosting facility, guaranteeing reliability an security of your websites
- Clear pricing – giving you annual budget certainty with no hidden extras
- Approachable, available support based in Belfast: one simple local number. No wasted time waiting in long Call Centre queues
- Knowledgeable advice and fast resolution. Our team owns each query personally
- Fully-scalable. You can easily upgrade this service for no extra charge
- Complete transfer service. Our experienced technicians will pro-actively ensure your website and data base are moved without stress or downtime
Transferring your Server from another provider
Transferring your server to Tibus is simple and straightforward. Many companies are making the change from large general providers or Data Centres to specialist business ISPs and we have developed a process specifically for this.
You won’t encounter any downtime and if you prefer, Tibus will make all necessary technical changes on your behalf. We will pro-actively project-manage the process - offering you peace-of-mind and allowing you to get on with running your core business. This transfer service is included within the set-up charge and out-of-hours transfers to minimise disruption (normally 3am) are available as an option.
Billing
All services are charged on a monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.
Support
Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.
Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.
We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.
Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 1 week.
Please get in touch to discuss your specific requirements, lead times and support needs.
