You are based in
Northern Ireland
Tibus Hosting & Connect vary slightly between various regions.
Hosting & Connect
Run business critical systems online with absolute confidence using our entirely secure hosting and broadband technologies.
SMTP Services - Northern Ireland
SMTP services are designed for those companies that run a Mail Server (such as Microsoft Exchange or MDaemon Mail) at their premises. Tibus manages the external email flow, receiving the email from your email server and sending it to its destination - and handling your incoming email in the same way. We will set up the MX records for you, host them and manage them on your behalf. You can have unlimited forwards and aliases, changes are unlimited and you can send / receive as many emails as you need. You must migrate your Domain Name to Tibus in order to use our SMTP Mail services.
| TIBUS SMTP Mail Hosting | |
|---|---|
| 1 - 50 addresses | £30 each per annum |
| 51 - 100 addresses | £50 each per annum |
| 101 - 200 addresses | £80 each per annum |
| 200+ addresses | £100 each per annum |
Transferring your Email requirements from another provider
Transferring to Tibus Email services is simple and straightforward. Many companies are making the change from large general providers to specialist business ISPs and we have developed a process specifically for transferring Domain Names and Email services from another provider to Tibus.
You won’t encounter any downtime and Tibus will make all necessary changes on your behalf. Costs are the same for an initial set-up.
Billing
All services are charged on a subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit. All prices exclude VAT.
Support
Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.
Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.
We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.
Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 1 day.
Please get in touch to discuss your specific requirements, lead times and support needs.