You are based in
Northern Ireland
Tibus Hosting & Connect vary slightly between various regions.
Hosting & Connect
Run business critical systems online with absolute confidence using our entirely secure hosting and broadband technologies.
SDSL Broadband - Northern Ireland
A cost-effective synchronous Internet connection service for business in Northern Ireland.
Service Description & Pricing
The TibusConnect SDSL Broadband service has been designed to meet the growing requirement for businesses to upload / send data as fast as they download / receive it.
Available in speeds from 512Kb through to 2Mb, our range of services was designed specifically for the needs of NI businesses. It is pro-actively monitored and managed by Tibus Networks on a true 24x7 basis – and our technical support is both included and unlimited.
Tibus offers a full range of Broadband Access Services. We can advise you on the most appropriate one for your business and its specific requirements.
| Product | Contention Ratio | Download Speeds | Upload Speeds | Connection Charge | Monthly Rental |
|---|---|---|---|---|---|
| Analogue Phone Line (optional) | n/a | n/a | n/a | £100 | £14 |
| TibusConnect SDSL Broadband 500 | 10:1 | 512Kb | 512Kb | £390 | £190 |
| TibusConnect SDSL Broadband 1000 | 10:1 | 1Mb | 1Mb | £390 | £250 |
| TibusConnect SDSL Broadband 2000 | 10:1 | 2Mb | 2Mb | £390 | £290 |
| TibusConnect SDSL Broadband Plus 1000 | 1:1 | 1Mb | 1Mb | £390 | £350 |
| TibusConnect SDSL Broadband Plus 2000 | 1:1 | 2Mb | 2Mb | £390 | £490 |
Key features
- Business-class contention ratio of 1:1 or 10:1
- All necessary connection or transfer charges are included
- Clear pricing – no additional extras on your phone bill
- Static IP addresses are included in the prices above
- Multiple User and NAT capability
- Comprehensive Service Level Agreement (SLA)
- Engineer installation or conversion services are available as an option
- No download limits - realistic for modern business
Your business benefits in choosing SDSL Tibus Broadband
- Ultra-fast upload speeds as well as ultra-fast download speeds
- Ideal for VPNs, online software access, collaborative working and large email requirements
- Excellent contention ratios for professional Quality-of-Service
- Approachable, available support based in Belfast: one simple local number. No wasted time waiting in long Call Centre queues
- Knowledgeable advice and fast resolution. Our team owns each query personally
- Improved productivity: less time waiting for downloads and E-mail
- Budget certainty: fixed price rental rather than uncertain phone bills
- No need for change of e-mail or Domain Name addresses
- Complete installation at your premises by a TibusNetworks specialist if required
- We are focused on business services and have fewer users than most other ISPs. Our network tends to be uncluttered, resulting in a fast service
Optional items
- Cisco 828 SHSDL Router purchase – £490
- Cisco 828 SHSDL Router rental - £40 p/m
- Draytek 3100 Router purchase – £170
- Draytek 3100 Router rental – £15 p/m
- Configuration of equipment - £45
- On-site engineer installation - £150
Have you already got Broadband from another provider?
Transferring to Tibus Broadband is simple and straightforward. Many companies are making the change from large general providers to specialist business ISPs and there is an industry process developed specifically for this.
You won’t encounter any downtime and Tibus will make all necessary changes on your behalf. Costs are the same as for an initial connection, but we recommend you select our on-site installation option so that we can project-manage the process on your behalf.
Billing
All services are charged on monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.
Support
Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.
Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.
We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.
Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 3 weeks.
Please get in touch to discuss your specific requirements, lead times and support needs.
